Frequently Asked Questions

Everything you need to know about your next tech upgrade.

Are your refurbished devices tested for quality?

Every device at Reboot undergoes a rigorous 50-point diagnostic inspection and a professional sanitization process to ensure it meets our high standards of performance and hygiene.

What kind of warranty do you offer?

All electronics purchased from Reboot come with a complimentary 12-month limited warranty that covers hardware defects and technical malfunctions.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express 24-hour shipping options for those who need their tech updates immediately.

What is your return policy?

We offer a 30-day 'No Questions Asked' return window. If you aren't satisfied with your device, you can return it for a full refund or exchange, provided it is in its original condition.

Do the devices come with original packaging and accessories?

To reduce environmental impact, we use eco-friendly Reboot packaging. Each device includes a certified charging cable and power adapter, though original manufacturer boxes may not be included.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.